Medicaid FAQs

What is Medicaid?

Medicaid is a health insurance program for children, families, pregnant women, and single adults residing in Maryland who qualify for the program based on household income. Benefits include primary care, prescriptions, visits to specialty care, behavioral health care, and hospital care. Members select a Managed Care Organization (MCO), which determines which healthcare providers a member can see.

What does Medicaid cover?

Your managed care organization (MCO) covers doctor visits, pregnancy care, prescription drugs, hospital and emergency services, and more, at no cost.

See what's covered.

When can I enroll in Medicaid? Do I have to wait for open enrollment?

Eligible people can enroll in Medicaid year round and do not have to wait for an open enrollment period.  To enroll, please dial our call center to make an appointment, visit one of our office locations, or visit one of our many enrollment sites.

How long does it take to process my Medicaid application?

Because your application will be entered electronically into Maryland Health Connection, you can find out whether you’re eligible for Medicaid right away, though it may take several days for your information to transfer from Maryland Health Connection to the Medicaid enrollment system. Please keep this in mind if you attempt to seek health services very shortly after submitting your application for Medicaid.

If some of the information that you provide on your application cannot be verified by the system, you will be given a temporary Medicaid Eligibility for 90 days. During this time, you will not be able to select your Managed Care Organization. You will also be required to submit documents to prove any information that cannot be verified. You may bring your documents to any of our office locations for processing.

Some types of Medicaid, such as Emergency Medicaid and Medicaid for the Aged, Blind, and Disabled will require you to complete a paper application at our office, your Local Health Department, or your Local Department of Social Services.

What happens after I enroll?

1. You’ll be mailed a red and white card. Do not throw away this card.
2. You’ll choose a managed care organization (MCO) to provide your care, once your application is complete and verified.
3. You will renew your Medicaid or MCHP coverage once a year, or it may be automatically renewed. You’ll be contacted when it is time to renew.

You can find more information here:


I need to renew my medicaid coverage. What should I do first?

If you or a member of your family are enrolled in Medicaid, the Maryland Children’s Health Program (MCHP) or MCHP Premium, you will reapply for coverage once a year.

If you received a letter to reapply for Medicaid (or if you think it’s time for you to do so), here are ways to renew your coverage.

  1. Our consumer support center offers assistance Monday - Friday, 8:30am - 4:30pm. Call us at 410-500-4710.
  2. Visit one of our office locations.
  3. Download the free Enroll MHC app to enroll in Medicaid/MCHP, view notices, upload verification documents and more. Available on Google Play or the App Store.

*There are different renewal instructions (PDF) for people who are 65 or older and who aren’t a parent or caretaker relative of a minor child, or for people who are blind, disabled, living in a nursing facility or are a current foster child.


I am an undocumented immigrant but my household members would like to enroll in coverage. How does my immigration status affect my household’s eligibility?

We know that many immigrant families are of “mixed status,” with members having different immigration and citizenship statuses. Some families may have members who can’t buy health insurance through Maryland Health Connection, alongside other family members who are eligible to use Maryland Health Connection, like lawfully present immigrants. Click here for Maryland Health Connection's guide on Eligibility and Enrollment Information for Immigrant Families.

My questions weren't answered. Is there any additional information available online?

For more information about Medicaid enrollment or renewal, or to find out if you qualify, visit Maryland Health Connection's website.   Still need help? Call 410-500-4710 to speak directly to one of our Certified Navigators.