Medicaid FAQs

What is Medicaid?

Medicaid is a health insurance program for children, families, pregnant women, and single adults residing in Maryland who qualify for the program based on household income. Benefits include primary care, prescriptions, visits to specialty care, behavioral health care, and hospital care. Members select a Managed Care Organization (MCO), which determines which healthcare providers a member can see.

When can I enroll in Medicaid? Do I have to wait for open enrollment?

Eligible people can enroll in Medicaid year round and do not have to wait for an open enrollment period.  To enroll, please dial our call center to make an appointment, visit one of our office locations, or visit one of our many enrollment sites.

How long does it take to process my Medicaid application?

Because your application will be entered electronically into Maryland Health Connection, you can find out whether you’re eligible for Medicaid right away, though it may take several days for your information to transfer from Maryland Health Connection to the Medicaid enrollment system. Please keep this in mind if you attempt to seek health services very shortly after submitting your application for Medicaid.

If some of the information that you provide on your application cannot be verified by the system, you will be given a temporary Medicaid Eligibility for 90 days. During this time, you will not be able to select your Managed Care Organization. You will also be required to submit documents to prove any information that cannot be verified. You may bring your documents to our office at 201 E. Baltimore Street for processing.

Some types of Medicaid, such as Emergency Medicaid and Medicaid for the Aged, Blind, and Disabled will require you to complete a paper application at our office at 201 E. Baltimore Street, your Local Health Department, or your Local Department of Social Services.

What happens after I have been determined eligible for Medicaid?

If you are eligible for Medicaid, you will need to choose a Managed Care Organization (MCO). A packet of information will arrive in the mail that describes your options. You may also visit the Health Choice website to review your MCO options. When you have selected your MCO, you may call the Health Choice hotline to enroll.

What if I have medical bills that I have not been able to pay?

Medicaid may cover medical expenses for up to 3 months before to the date that your Medicaid coverage begins. You may submit your medical bills to your local Health Department or Department of Social Services to see if you qualify to have those medical expenses reimbursed. You may also submit them to an HCAM eligibility worker.

For more information call 410-649-0512.