Care Coordination Associates (CCP)

The Care Coordination Program (CCP) is an outreach and short-term case management program within HealthCare Access Maryland. The Care Coordination mission, as detailed by Maryland’s Medicaid Managed Care Program known as HealthChoice, is to outreach and provide community-based, client focused services to the following groups: Non-Compliant Medicaid recipients, Pregnant and postpartum women, Newborns and children under age 2, Children and Adults with Special Health Needs, and Family Planning Recipients.   The Primary responsibilities of this position are: The Care Coordination Associate provides education and reinforcement about Medicaid benefits and system navigation, assistance with addressing barriers to healthcare and linkage to their HealthChoice Managed Care Organization, Primary Care Provider and Specialty care.

  • Home and telephone assessments conducted to provide linkage and coordination to primary care, dental care, specialty care, preventive health screenings, lead screenings and immunizations.


  • Health education provided regarding prenatal care, newborn care, EPSDT guidelines, chronic disease management, preventive health screenings, dental care and mental health services.


  • Assistance with the removal of barriers to healthcare including: housing, addiction treatment, domestic violence services, Energy Assistance, emergency funds, Medical Assistance Transportation.


  • Educate on access to low-cost/ no-cost health care services in Baltimore City as well as linkage to all of the Maryland Medical Programs (MCHP, MAF, PAC, and the Maryland Family Planning Program).


  • Collaboration with Baltimore City Public Schools to ensure that every eligible student has access to health care via the Maryland Children’s Health Program.

 Minimum Qualifications:

  • Associate or Bachelor’s Degree in a related area desirable.
  • Demonstrated knowledge in the following areas: Community Outreach and Health Education
  • Good organizational skills
  • Well-developed interpersonal & communication skills
  • Computer literate Microsoft Office
  • Work is performed in a variety of community settings, (e.g. office, schools, public agencies), or the client’s home where illness, disease or stressful situations may be encountered.  Work in this class may require a valid driver’s license, and/or extensive physical exertion via walking, standing and/or climbing stairs.

Physical Requirements:   The ideal candidate must be able to:

  • Ambulate 3 blocks or more
  • Key data
  • Sit for extended periods
  • Lift at least 15 lbs.