Unique Program Aims to Connect Frequent ED Utilizers with Medical Homes

The ED at Sinai Hospital of Baltimore in Baltimore, MD, sees a fair number of patients who frequent the facility for primary care, mental health needs, and other services that emergency providers are not ideally suited to provide. It’s a common problem in many EDs, but earlier this year, administrators at Sinai Hospital decided to investigate whether they could devise an intervention that would better meet the long-term needs of these frequent users while also preserving the ED’s acute-care resources for patients who really need that level of care.

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